Phone Support
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Get in touch with Solafide's African experts. 24/7 support, sales inquiries, partnerships, and local offices across Africa. Contact us in English or French.
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Local presence in the Southwest and Northwest regions
While our offices are located in Buea and Bamenda, we provide services to businesses across all 10 regions of Cameroon and neighboring OHADA countries.
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Quick answers to common questions about contacting us
Both our Buea and Bamenda offices are open Monday-Friday 8:00 AM - 6:00 PM, and Saturday 9:00 AM - 2:00 PM (West Africa Time). For urgent issues outside these hours, contact us via WhatsApp.
Call the Buea office (+237 679 988 775) for general inquiries and new business. Call the Bamenda office (+237 676 817 339) for local Northwest Region support. Both offices can assist with any Solafide services.
Our team speaks English and French fluently. Our Bamenda office also provides support in Pidgin English. All our software supports multiple languages for local business needs.
We respond to all emails within 2 hours during business hours. For technical support issues, we aim to respond within 1 hour. Emergency support requests receive immediate attention.
Yes! We welcome in-person meetings at both our Buea and Bamenda offices. Contact us to schedule an appointment. We can also arrange meetings at your business location within the Southwest and Northwest regions.
Yes, we provide comprehensive technical support for all Solafide products. Contact support@solafide.tech or call either office. Our technical team provides remote assistance and can arrange on-site visits when needed.