Contact Us - Solafide AI-Powered ERP Platform

Get in touch with Solafide's African experts. 24/7 support, sales inquiries, partnerships, and local offices across Africa. Contact us in English or French.

< 2 Hours Email Response
Immediate Phone Support
Same Day Meeting Setup

Multiple Ways to Reach Us

Choose the communication method that works best for you

Phone Support

Speak directly with our team for immediate assistance

Buea Office +237 679 988 775
Bamenda Office +237 676 817 339
Available Mon-Fri: 8AM-6PM WAT

Email Support

Send us detailed inquiries and receive comprehensive responses

General Inquiries solafideai@gmail.com
Technical Support support@solafide.tech
Response Time Within 2 hours
Send Email

WhatsApp

Quick messages and real-time chat support

Buea Office +237 679 988 775
Bamenda Office +237 676 817 339
Languages English, French

Our Cameroon Offices

Local presence in the Southwest and Northwest regions

Buea Office

UP Station
Address UP Station, Buea
Southwest Region, Cameroon
Phone +237 679 988 775
Email solafideai@gmail.com
Hours Mon-Fri: 8:00 AM - 6:00 PM
Sat: 9:00 AM - 2:00 PM
Languages English, French
Call Office

Bamenda Office

Regional Branch
Address Commercial Avenue, Bamenda
Northwest Region, Cameroon
Phone +237 676 817 339
Email solafideai@gmail.com
Hours Mon-Fri: 8:00 AM - 6:00 PM
Sat: 9:00 AM - 2:00 PM
Languages English, French, Pidgin
Call Office

We Serve All of Cameroon

While our offices are located in Buea and Bamenda, we provide services to businesses across all 10 regions of Cameroon and neighboring OHADA countries.

Primary Coverage

Southwest Region Northwest Region Littoral Region Centre Region

Extended Coverage

West Region East Region North Region Far North Region South Region Adamawa Region

Send Us a Message

Fill out the form below and we'll get back to you within 2 hours

We'll respond within 2 hours during business hours (8 AM - 6 PM WAT)

Frequently Asked Questions

Quick answers to common questions about contacting us

What are your business hours?

Both our Buea and Bamenda offices are open Monday-Friday 8:00 AM - 6:00 PM, and Saturday 9:00 AM - 2:00 PM (West Africa Time). For urgent issues outside these hours, contact us via WhatsApp.

Which office should I call?

Call the Buea office (+237 679 988 775) for general inquiries and new business. Call the Bamenda office (+237 676 817 339) for local Northwest Region support. Both offices can assist with any Solafide services.

What languages do you support?

Our team speaks English and French fluently. Our Bamenda office also provides support in Pidgin English. All our software supports multiple languages for local business needs.

How quickly do you respond to emails?

We respond to all emails within 2 hours during business hours. For technical support issues, we aim to respond within 1 hour. Emergency support requests receive immediate attention.

Can I schedule an in-person meeting?

Yes! We welcome in-person meetings at both our Buea and Bamenda offices. Contact us to schedule an appointment. We can also arrange meetings at your business location within the Southwest and Northwest regions.

Do you provide technical support?

Yes, we provide comprehensive technical support for all Solafide products. Contact support@solafide.tech or call either office. Our technical team provides remote assistance and can arrange on-site visits when needed.