Get in Touch
Get in touch with Solafide's African experts. 24/7 support, sales inquiries, partnerships, and local offices across Africa. Contact us in English or French.
Multiple Ways to Reach Us
Choose the communication method that works best for you
Phone Support
Speak directly with our team for immediate assistance
+237 676 015 090
Email Support
Send us detailed inquiries and receive comprehensive responses
Quick messages and real-time chat support
Our Cameroon Offices
Local presence in the Southwest region, serving all of Cameroon
Buea Office
Southwest Region, Cameroon
+237 676 015 090
Sat: 9:00 AM - 2:00 PM
We Serve All of Cameroon
While our office is located in Buea, we provide services to businesses across all 10 regions of Cameroon and neighboring OHADA countries.
Primary Coverage
Extended Coverage
Send Us a Message
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Frequently Asked Questions
Quick answers to common questions about contacting us
What are your business hours?
Our Buea office is open Monday-Friday 8:00 AM - 6:00 PM, and Saturday 9:00 AM - 2:00 PM (West Africa Time). For urgent issues outside these hours, contact us via WhatsApp.
Which office should I call?
Call the Buea office (+237 679 988 775 / +237 676 015 090) for general inquiries, new business, and all Solafide services. We serve businesses across all regions of Cameroon.
What languages do you support?
Our team speaks English and French fluently. All our software supports multiple languages for local business needs.
How quickly do you respond to emails?
We respond to all emails within 2 hours during business hours. For technical support issues, we aim to respond within 1 hour. Emergency support requests receive immediate attention.
Can I schedule an in-person meeting?
Yes! We welcome in-person meetings at our Buea office. Contact us to schedule an appointment. We can also arrange meetings at your business location within the Southwest region and other areas of Cameroon.
Do you provide technical support?
Yes, we provide comprehensive technical support for all Solafide products. Contact us via email or call our office. Our technical team provides remote assistance and can arrange on-site visits when needed.